Problem

In one of my operating unit sale officer enter order and released to ware house, after that sale officer cancel that sale order. Now it showing me quantity reserved for that sale order in system but actually order is canceled how can I unreserved this quantity

Solution

For 11i - 11.5.7 / INV.G and above
——————————————-

Download and review Patch.3170660 “script i2471362.sql not correcting orders for cancelled qty”

Run i2471362.sql to remove any old reservations

To delete a reservation manually

NAVIGATE to INV/On hand Availability/ Reservations Query up the item and find the associated row for the order Place cursor on the row to be deleted and click on delete icon and save icon.

Reference

Metalink Note Id 150081.1

Complete manual payments and adjustments for the period (including cleanup of ‘Out of Balance’ batches)

Check and Complete final Receivables Interface from Order Management

Complete manual invoices, DEBIT Memos and credit memos

Run your final Auto Invoice process

Correct ALL Auto Invoice rejects and re-run

Clear all receipts from Cash Management

Apply receipts against Invoices and Debit Memos

Review the Unapplied Receipts Register

Reconcile receipts

Apply Credit memo to Debit Memo and Invoices

Approve or reject ALL Pending Adjustments

Complete or delete ALL ‘Incomplete’ invoices

Complete or delete ALL ‘Incomplete’ credit memos

Correct and post ALL open Lockbox batches (If Lock Box Implemented)

Print Dunning (Reminder) Letters (Optional)

Run Journal Entries Reports

Review Journal Entries reports for ‘unusual’ accounts and correct as needed

Run Period End Reports

Balance to the Aged Trial Balance

Post to the General Ledger using the period start date through the period end date - verify that ALL steps completed successfully.

Close the period - verify that there are no items in error

Open the next period and the next Future period

Post Journal Entries (In General Ledger)

Balance to the General Ledger (for the key accounts)

Reference

Why Don’t My AR and GL Numbers MATCH BY Cathy Cakebread

Metalink

Oracle Account Receivable user Guide

e business Suite Diagnostics Period / Year End Close Note:402237.1

Please apply Patch#4900462 and find the following example scripts under QP_TOP/patch/11.5/sql directory.

QPBLKEX1.sql - Script populates interface tables to insert price list header and price list line.

QPBLKEX2.sql - Script populates interface tables to insert price list header and price list line and pricing attributes.

QPBLKEX3.sql - Script populates interface tables to insert price list header and price break line.

QPBLKEX4.sql - Script populates interface tables to update price list header with qualifiers.

QPBLKEX5.sql - Script populates interface tables to attach secondary price lists to the primary price list.

serial-number-is-not-available-when-doing-a-inventory-transaction-but-shows-in-on-hand-quantity

There are two types of Hierarchies used for approval routing.

a. Position Hierarchies

b. Supervisor Hierarchies

Position Hierarchies

========================

Position Hierarchies are hierarchies that have a JOB/POSITION relationship.

For example, you could have a JOB called BUYER and within BUYER you could have various grades or POSITIONS of BUYER - Junior, Senior and Chief

Each POSITION has an approval limit, so when a purchase order exceeds the limits of the POSITION, the purchase order is forwarded onto the next POSITION in the Hierarchy.

The hierarchy for this JOB/POSITION type of hierarchy is defined on the Position Hierarchy form. When this is complete or is changed, the Fill Employee Hierarchy concurrent process must be run for the new hierarchy to come into effect.

The Position Hierarchy form can be found at PO Navigator - Setup - Personnel - Position Hierarchy

Supervisor Hierarchies

==========================

Supervisor Hierarchies are hierarchies that have an Employee/Supervisor relationship

The supervisor of an employee is defined on the Assignment zone of the Employee form

This type of hierarchy does not use the Position Hierarchy form, but is defined by the employee / supervisor relationship

If the purchase order raised by the employee exceeds the approval limits, the purchase order is forwarded onto the employees’ supervisor, as defined on the Employee form.

Reference

Oracle Metalink and Oracle White Papers

The formula is  

On Hand Quantity for item A = 345 - 30 = 315

(Here Consider 30 is stuck quantity in MMTT, Mean unprocessed pending transactions in MMTT)

Select Min(c) from dual

Result will be 315 Available to Reserve is 315

If anyone have any observation / reservation then let me know

how-to-find-applied-and-unapplied-credit-memos-in-oracle-application-115102

I would like to thank all the visitors of this blog for there support and co-operation which gave me confidence to walk through the blog life with firm steps!!! Bundle of THANKS!!!

I can’t believe it’s been a year since I started this blog. It’s really quite amazing when I look back through all the entries. I realize what a collection of resources I’ve built upJ. It certainly has been an interesting journey, the collaborative aspects of blogging are certainly greater than I expected.

If you have some order lines in booked status and the ship line activity is in error instead of ‘Notified’ then use the following script (But check on Test Environment first). Pass the line_id for one of the line from problematic order and check if this will progress the line to ‘Awaiting Shipping’ and the work flow activity to Notified status.

set serveroutput on
Declare

l_line_id NUMBER := &line_id; /* Order Line Id*/
l_org_id NUMBER; /* Organization Id*/
l_count NUMBER;
l_activity_id NUMBER;
l_result VARCHAR2(30);

Begin

OE_Standard_WF.OEOL_SELECTOR
(p_itemtype => ‘OEOL’
,p_itemkey => to_char(l_line_id) /* Order Line Id*/
,p_actid => 12345
,p_funcmode => ‘SET_CTX’
,p_result => l_result
);

select activity_id
into l_activity_id
from wf_item_activity_statuses_v
where item_type = ‘OEOL’
and activity_name = ‘SHIP_LINE’
and item_key = to_char(l_line_id)
and activity_status_code = ‘ERROR’;

wf_item_activity_status.create_status(’OEOL’,to_char(l_line_id),l_activity_id,wf_engine.eng_notified,wf_engine.eng_null,SYSDATE,null);
commit;
End;
/

The following Notifications are available:”You can set up the application to automatically notify the service request owner and customer contacts associated with the service request whenever a certain event occurs, for example, whenever a service request is created, closed, or reassigned. Notifications can be sent via Oracle Workflow notifications or by e-mail.

Oracle TeleService includes a notification workflow and notification templates suitable for different types of events, but implementers must set up the rules that trigger the workflow. The rules make it possible to selectively notify users only about events of interest to the organization. This notification functionality enhances and replaces notifications through the Call Support Process workflow which can be associated with Service Request Types. The Call Support Process notifies users each and every time a service request is updated. This release includes one seeded notification rule: If service request status changes to closed, then notify the primary contacts of related service requests.

The following table describes the events that can trigger a notification message to be sent and the scope of the rule you can create.

1. Contact Added to Service Request

2. Published Solution Added to Service Request

3. Service Request Status Changed

4. Service Request Created

5. Service Request Owner Changed

6. Relationship Created

7. Relationship Removed

8. Service Request Updated

The Notifications that are available in Oracle Service can be set up via the Customer Support -> Setup -> Service Requests -> Notification Rules form.

Reference

Metalink

Oracle® TeleService Implementation Guide